Privacy Policy
Last updated: October 25, 2025
Introduction
Welcome to Home Seller's Chatbot. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered real estate assistant.
Information We Collect
Information You Provide
- Chat messages and queries you submit to our chatbot
- Property information you share during conversations
- Account information (if you create an account)
- Feedback and support communications
Automatically Collected Information
- Device information (browser type, operating system)
- Usage data (pages visited, features used, time spent)
- IP address and general location data
- Cookies and similar tracking technologies
How We Use Your Information
- To provide and improve our chatbot services
- To personalize your experience and provide relevant responses
- To analyze usage patterns and optimize performance
- To communicate with you about updates and features
- To ensure security and prevent fraud
- To comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
- Service Providers: Third-party services that help us operate our platform (e.g., hosting, analytics, AI providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share information
Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain data processing activities
- Restriction: Request restriction of data processing
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Email: privacy@example.com
For more information, see our Terms of Service.